I donāt recognise a charge on my invoice
Validated on 7 April 2022 ā¢ Posted on 7 April 2022
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If you don't recognize a charge on your invoice, you can request a more detailed version of your invoice by sending us an email at support@octy.ai and providing the invoice number located in the top left corner of the invoice you're questioning.
You can also open a support ticket by emailing us at support@octy.ai with details about what you need help with, including:
- Your name
- Your company name (if applicable)
- The issue you're facing
Please ensure that you provide us with as much information as possible to allow us to process your query faster.
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